FREQUENTLY ASKED QUESTIONS
ÉVITER
Can I spray the sanitizer on prepared and/or raw foods?
Yes, since it is harmless , it does not cause any harm or side effects.
Does it eliminate Sars-Cov2?
Yes, it has been proven that it inactivates the virus that causes Covid-19.
Is Éviter biodegradable?
Yes, 100% Biodegradable.
How long does the nanoparticle remain active?
Up to 72 hours on surfaces and 12 hours on skin, unlike others that only last 30 minutes.
Can it be used in children?
It works even for babies, it's ideal for the whole family.
What happens if I have an open product for a long time?
It is recommended to keep it closed.
My product has expired. Can I still use it?
No.
What happens if I leave my product in direct sunlight?
Nothing happens, the nanoparticle works at high and low temperatures and is stable to sunlight.
FREQUENTLY ASKED QUESTIONS
EION
Does it also kill bacteria and fungi like the rest of the Éviter products?
Yes, the entire EION line inactivates fungi, bacteria and viruses thanks to nanoparticulate citrus extracts.
What if I accidentally ingested it?
If you happen to ingest it, don't worry, absolutely nothing will happen since it is harmless and does not cause any harm to your health.
Would it help me with gingivitis or mouth infections?
Yes, it is an aid to treatment. We always recommend that you consult with your doctor.
Is it good to use EION paste AND EION rinse?
Of course, it is a perfect combination to provide total protection.
FREQUENTLY ASKED QUESTIONS
Avoidance
What does Evitage contain?
Nanoparticulated citrus extracts/Nanoparticulated collagen/Nanoparticulated elastin/Nanoparticulated vitamin E/Nanoparticulated PCA glutamic acid/Nanoparticulated allantoin
Is it suitable for all skin types?
Yes, due to its balanced pH and nanoparticulate formula, it helps restore skin.
Is it recommended for all ages?
Yes, it works for people from adolescence onwards.
Does it protect me from UV rays?
Yes, it protects you against UVA and UVB rays since it contains SPF 50 .
FREQUENTLY ASKED QUESTIONS
VETVITER
What does VetViter contain?
Nanoparticulate citrus extracts + Nanoparticulate rosemary extract + Nanoparticulate lavender extract.
Can it be used on puppies and kittens?
Yes, it is designed for the care of your dogs and cats.
Does it work for wounds?
Yes, it will disinfect wounds unlike other substances, eliminating 99.99% of bacteria, fungi, and viruses.
What benefits can it give my pet?
Eliminates 99.99% of pathogens such as viruses, bacteria, fungi, and mycobacteria without causing harm. Remains active and protects for over 12 hours.
What benefits can it give my pet?
Helps eliminate 99.99% of pathogens such as viruses, bacteria, fungi and mycobacteria WITHOUT CAUSING ANY DAMAGE.
What happens if you accidentally swallow it?
Don't worry, absolutely nothing will happen since it is harmless and does not cause any damage to your health.
FREQUENTLY ASKED QUESTIONS
NANOSQUITO
Can it be used in children?
Sure, the whole family can use it, even babies.
How long does it last?
It is recommended to apply it every 4 hours.
Is it water resistant?
If it gets wet, it is advisable to reapply.
Does it irritate the skin?
No, it does not irritate the skin.
FREQUENTLY ASKED QUESTIONS
GASDEM-B
Can I consume the entire Gasdem-B family at the same time?
Yes, there are no restrictions; it is recommended to wait 5 minutes after each dose to ensure optimal absorption.
Can children consume them?
Yes, only Vitamin C + Zinc.
Can I consume if I have hypertension?
Yeah.
How can Vitamin C+Zinc help me?
Zinc : Helps the immune system fight bacteria and viruses that attack it.
Vitamin C : Helps the immune system fight bacteria and viruses that attack it.
How can Turmeric + Pepper help me?
Turmeric : Powerful anti-inflammatory, it is useful for treating pain and inflammatory diseases: arthritis, osteoarthritis, periodontal disease, etc.
Pepper: Stimulates pancreatic digestive enzymes (lipases, amylases and proteases) and intestinal enzymes (lipases), improving digestion.
How can Carnitine + Green Tea help me?
Carnitine : Transports fatty acids into the mitochondria - the cellular organ responsible for supplying the energy needed for cellular activity.
Green Tea : Prevents aging and strengthens the human immune system.
How can Antiox-Detox help me?
L-Glutathione : Eliminates toxins from cells, transports vitamins and minerals, regulates the immune system and, above all, provides antioxidant protection.
L-Glutathione binds to toxins and free radicals, neutralizing them.
How can Powermen help me?
Tribulus terrestris : Optimizes testosterone hormonal levels, stimulates libido in both men and women.
Ginseng: Increases energy: helps people with fatigue, exhaustion and tiredness.
Ginkgo Biloba : Helps improve blood circulation.
FREQUENTLY ASKED QUESTIONS
ORDERS
What are the payment methods?
Our payment methods are: Credit and debit cards, PayPal, SPEI, OXXO, Mercado Pago, Aplazo, Kueski Pay, etc.
I have already made the payment, how do I know if my purchase has been credited?
You will receive an email confirming your purchase.
I have a discount coupon. How do I apply it?
The discount code must be entered at checkout before filling out the shipping information and clicking "Use" so it can be reflected.
If you return to the item selection, the code may be deleted and you may need to re-enter it before completing your purchase.
Can I pick up the product at your facilities?
No, but we are working to have products closer to you.
FREQUENTLY ASKED QUESTIONS
SHIPMENTS
What is the shipping cost?
You can pay a single shipment for any number of items; the cost is $99 to anywhere in Mexico.
If you spend $499 or more, shipping is free.
I already purchased my product, when will it arrive?
In select zip codes in Monterrey , Guadalajara , and Mexico City, if you purchase before 1:00 PM, delivery is the next day.
For the rest of Mexico, delivery time is 3 to 5 business days after payment confirmation.
**In extended areas, delivery may take up to 10 business days .***
How do I track my purchase?
You will receive an email with information about the package.
I received an incomplete order. What can I do?
It's important that you send us this information within 24 hours of receiving your package. After this time, we won't be able to file a claim or replace it.
Need:
- Photo of your order with the guide visible.
- Your name.
- Order number.
- Missing product
FREQUENTLY ASKED QUESTIONS
BILLING
How can I request an invoice?
When you make your purchase, you will receive an email from VENTIAPP requesting your information for invoice processing.
Please fill in the correct information.
Important: Billing is only applied for the current month.